Contacts
If you have questions about your benefits, the chart below provides information about who to contact to get answers.
What You’re Looking For
Who to Contact
General Plan Information and Benefits (COBRA, Annuity and Pension), such as:
- Eligibility and enrollment
- Requesting documents or other Plan related information
- Second level appeals for medical benefits
- COBRA continuation of health coverage
Mason Tenders’ District Council Trust Funds
520 Eighth Avenue
Suite 600
New York, NY 10018
212-452-9700
520 Eighth Avenue
Suite 600
New York, NY 10018
212-452-9700
Medical Benefits
Prescription Drug Benefits
Aetna/CVS Caremark
Customer service: 833-674-2558
CVS Caremark specialty pharmacy: 800-237-2767
Prior authorization: 800-238-6279
CVS Website
Customer service: 833-674-2558
CVS Caremark specialty pharmacy: 800-237-2767
Prior authorization: 800-238-6279
CVS Website
Dental Benefits
Vision Benefits
Davis Vision
800-999-5431
Davis Vision Website
General Vision Services (GVS)
800-Vision-1
GVS Website
Vision Screening
800-652-0063
Vision Screening Website
Visiting the Funds Office
Members can come to the Funds Office between the hours of 8:30 a.m. and 4:30 p.m. ET. to drop off a form.
If you would like to meet with the Funds’ Member Advocate, please make an appointment by either calling the Fund Office at 212-452-9700 or emailing the Member Advocate.
Ask a Question or Book an Appointment
If you have any questions, or would like to make an appointment with one of the Fund’s departments, send an email and include your name, phone number and Book Number.