IMPORTANT INFORMATION REGARDING THE FUND OFFICE

Good news! Members can now drop off benefit applications and other documents at the Fund Office without an appointment. Documents may be given to the receptionist. If you would like to meet with one of the Fund’s employees, please make an appointment. You can request an appointment by sending an email to:

pensionannuity@mtdctrustfunds.org - for an appointment with the Pension/Annuity Department
eligibility@mtdctrustfunds.org - for an appointment with the Eligibility Department
contributions@mtdctrustfunds.org - for an appointment with the Contribution Department
accounting@mtdctrustfunds.org - for an appointment with the Accounting Department
memberadvocate@mtdctrustfunds.org - for an appointment with the Member Advocate

Please include the following information in your appointment request email:

Name and Book Number
Date and Time you would like your appointment (please provide a few possible dates)
Phone number
Reason for appointment

We will try to accommodate your requested appointment date and time as best as we can.

After we receive your email request, we will send you an email letting you know the date and time of your appointment. Please do not arrive at the Fund Office more than 5 minutes prior to your appointment. Members are required to wear masks and, to the greatest extent possible, maintain a distance of at least six feet from others at all times while in the office and while entering/exiting. No individuals may visit the Fund Office if they are experiencing symptoms consistent with COVID-19, such as fever, cough, difficulty breathing, or congestion/runny nose. A Visitor Health Screening Questionnaire will be sent to you with your appointment confirmation email. You will need to complete the Questionnaire immediately prior to coming to your appointment and give it to the Fund employee you are meeting with. The Questionnaire can also be obtained by clicking this link.

Please Click On This Link Link For Important Information Regarding Plan Deadlines (For COBRA Election, Payment and Notice of Qualifying Events, Special Enrollment, and Filing of Claims and Appeals).

Please Click On This Link For Important Information Regarding Behavioral Health Televideo Counseling Services.

INFORMATION FOR NEW JERSEY RESIDENT WELFARE FUND PARTICIPANTS

New Jersey residents who participate in the Welfare Fund will soon be receiving new Identification Cards from Aetna. The new card (which you should start using July 1) includes a note showing that the Fund is enrolled in a program that is provided in accordance with a New Jersey law, which protects New Jersey residents from being balance billed by out-of-network health care providers in New Jersey for covered healthcare services under certain circumstances. You will receive a notice from the Fund Office with more information about the program and the types of claims it applies to. If you have questions about balance billing or the program, please contact Aetna at the number on the back of your Identification Card.

IMPORTANT MESSAGE ABOUT CORONAVIRUS (COVID-19)

The Funds' Board of Trustees understands that you and your family may have questions about your health, pension and annuity benefits during this uncertain time. As you know, the situation and the public health response is continuing to evolve and change on a daily basis. Please be aware that the Board of Trustees and the Funds' Office is taking steps to ensure that the Funds' operations continue without interruption as best as possible during this difficult time for all. Please continue to check the Funds' website periodically for new information and updates.

Please also be advised that the Welfare Fund is waiving participant out-of-pocket costs/cost-sharing for COVID-19 diagnostic testing. In addition, Aetna has introduced Healing Better care packages for members diagnosed with COVID-19, supporting our participants and helping to keep others in the home protected from potential exposure. Aetna also is offering resources to help address any associated anxiety and stress related to COVID-19, including opening Crisis Response Lines and expanding access 24/7 to the Aetna Nurse Medical Line, among others. You can find more information about these resources on Aetna's website aetna.com or contact Aetna at:

• Aetna Crisis Resource line Number: (833) 327-2386
• Aetna Informed Health Line (Nurse Line) number is: (800) 556-1555